What Information We Hold and Why
When you create an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each time you make a deposit or withdrawal through these wallets, a transaction record is created and stored
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against your account. We also collect device and session data — your IP address, browser type, and the pages you visit — to keep your account secure and to detect unusual activity. We do not sell your personal data to third parties. Payment details tied to
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bKash, Nagad, and Rocket are used only to process your transactions and verify your identity as required. We retain account data for as long as your account remains active and for a period after closure as required by applicable law. If you are accessing 10tk from
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Bangladesh, your data is processed in accordance with the laws of your eligible region. You have the right to request a copy of the data we hold, ask us to correct inaccuracies, or request deletion where permitted. Any such request can be sent to our support
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team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.